The New Internet Economy allows you to completely revolutionize your approach to interacting with

customers. E-business allows complete, consistent care for all customer needs across all business functions.

As the cost of acquiring new customers greatly exceeds the cost of retaining past customers, enterprises must aggressively target and retain their most attractive customers. Internet business functions that enable your company to grow customer relationships include

Marketing - Integrates marketing activities and strategies throughout the entire business chain by leveraging Web-based applications.

Sales/Channel Management - Integrates direct and indirect sales activities with Web applications for more effective pursuit of sales opportunities.

Commerce - Enables companies to conduct transactions online with customers and channel partners.

Provisioning - For businesses of all kinds provides customers with online bill payment and presentment capabilities and the ability to directly provision service online.

Service & Support - Integrates complete customer service and support functions through Web-based applications across all service and support functions.